Accessibility Action Plan Development
The provision of accessible facilities and services is essential to creating or maintaining a successful business. One in five people in Australia have a disability. When we also take into account their friends, relations and colleagues (who are also affected by discriminatory), it is clear that eliminating discrimination makes good business sense.
“The Disability Discrimination Act 1992 (DDA) makes it unlawful to discriminate, in the provision of goods, services or facilities, against people on the basis that they have, or may have, a disability. It also makes it unlawful to discriminate against a person on the basis that one of her or his associates has, or may have, a disability¹.”
An Accessibility Action Plan (previously referred to as Disability Action Plans) is a public document created to shape and describe an organisation’s commitment to diversity and inclusion for people with disability. An Accessibility Action Plan (AAP) informs the public of how an organisation is making its workplace, products and services accessible to people with disability.
Implementing an AAP will assist to increase your market share and enhance the image of your business. It can also assist your business to minimise the likelihood of costly litigation, resulting from a complaint lodged under the DDA.
Inclusive Access Solutions can develop and/or work alongside your staff to help develop a comprehensive AAP that will assist your company/organisation to set its new vision as an inclusive service provider/business.
For more information relating to the needs and benefits of implementing an AAP, refer to the Australian Human Rights Commission website.
¹Australian Human Rights Commission Disability Action Plans: A guide for businesses (2015)